The Little Creative Workshop takes your privacy and your data very seriously.

This is a plain English guide to how The Little Creative Workshop manages your information.

The Little Creative Workshop is owned exclusively by Ms Victoria J K Westmore, so reference to the company or the individual are the same.

1) Can I unsubscribe from receiving communications?

Yes. All marketing emails from The Little Creative Workshop are sent through Mailchimp and there is a quick and simple unsubscribe link in every single email.

You may also receive personal emails to you as a current or previous client, asking for feedback or discussing projects. These are not marketing emails, but if for any reason you would prefer not to be contacted at all, please just let me know at vicky@thelittlecreativeworkshop.co.uk.

Of course, if we are currently engaged in a project then we will need to be in touch for this. If you wish to cancel a project, please see the T&Cs.

2) Can I ask you to delete all my personal data?

Yes. It is your right to be forgotten under the General Data Protection Regulation May 2018. Simply get in touch at vicky@thelittlecreativeworkshop.co.uk and all details will be erased.

Do consider that if you get in touch again for a project that there will be no history to inform future work.

Deleting everything is a more drastic action than simply unsubscribing from any future communications, but it is absolutely your choice and it will be actioned if you request it.

I’ll be sorry to see you go, but no hard feelings.

3) Data collected and how it is stored

The newsletter

If you sign up to the newsletter via the link on the website, then there are some compulsory fields and some optional: http://bit.ly/LittleCreativenewsletter

There is a double opt in and you are informed that you can unsubscribe or ask to be deleted at any time.

The information is stored within Mailchimp. Mailchimp is the world’s leading email marketing platform for small businesses. You can read Mailchimp’s privacy policy here: http://bit.ly/MailchimpPrivacy

Clients

If you have contacted me about a project, through email, phone or social media then I will log your name, email address, company and brief details of the project in a document on my password secured computer.

I will ask if you would like to receive the newsletter, and your decision will be recorded on the same document. You can change your mind at any time, by emailing me or unsubscribing using the link in every email.

The Little Creative Workshop uses the professional version of Gmail for emails. View their privacy policy: https://policies.google.com/privacy

If we are engaged in work together, then I will ask for your postal address for invoices. Invoices and accounting spreadsheets are kept on my password secured computer and only shared directly with my accountant, who is bound by confidentiality and data protection too.

I might also ask you for a testimonial after we complete a project together. This will be entirely at your discretion and I will ask permission to use this across marketing channels with your name. This is completely optional.

Data supplied by clients for projects (also in T&Cs)

The client remains responsible for all customer and employee data. Any data given to The Little Creative Workshop to use for marketing purposes must meet all legal and ethical guidelines, including holding the permission of customers to be contacted.

The client remains responsible for keeping their data up-to-date and legal. Any information relating to this, including any unsubscribes, that The Little Creative Workshop learns about, will be passed directly to the client.

The Little Creative Workshop will never share data supplied by a client or data it has access to through working with the client. All clients must make sure they are GDPR compliant.

The Little Creative Workshop will delete data supplied by the client for a project from its computers and servers as soon as that part of the project is complete.

4) Website and cookies

The Little Creative Workshop website uses Google Analytics and WordPress analytics to see how its website thelittlecreativeworkshop.co.uk is performing in terms of number of visitors to the site, the most popular blog posts and to identify any problems like slow loading pages.

To do this, ‘cookies’ are used and they collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on the site, pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics.

Cookies don’t store personally identifiable information and they help improve your experience of the site.

All this information is held within Google Analytics and WordPress, both well know companies with their own privacy policies. Google: https://policies.google.com/privacy | WordPress: https://en-gb.wordpress.org/about/privacy/

You can delete and disable cookies in your browser settings.

5) Will my data be shared with anyone else?

Your data is never shared or sold to third parties.

As explained above, systems such as Mailchimp hold some of your data and they have their own strict privacy and security policies.

If we are working on a project and I need to share any of your details with anyone else during the course of the project then I will ask your permission.

Any questions? Just ask

Hopefully this puts your mind at rest about your data but if you have any questions, just get in touch:

vicky@thelittlecreativeworkshop.co.uk